Frequently Asked Questions
ck67 Q&A Center
All your questions about betting, accounts, mobile, and payments — answered in one place.
If a question comes to mind while playing on the ck67 platform, this page is your first stop. From cricket and sports betting to account management, mobile convenience, and depositing via bKash, Nagad, and other methods — we have answered every topic in plain English. Scroll through the sections below and find your question. If you do not find an answer, contact our 24/7 live chat or email.
Cricket & Sports Betting
The most commonly used cricket markets on ck67 are Match Winner, Toss Result, Total Runs Over/Under, Top Run Scorer, and wickets per innings. In BPL and T20 formats, run lines per over and markets like "which over will the next wicket fall" are also very popular. Choosing these markets makes every moment of the match more exciting.
No, the process is the same. Whether it's BPL, the T20 World Cup, or an ICC event — in all cases you go to the Cricket section, select the match you want, choose your market, and enter your amount. International matches generally offer more markets and a wider range of odds. Regardless of the match format, the betting rules and settlement process remain the same.
If a match is abandoned due to rain or any other reason and declared a "no-result," ck67 generally cancels that bet and returns the full amount to your account. However, if the match has started and a certain portion of the scheduled overs has been completed and the result is determined by the DLS method, the bet may also be settled on that result. The specific rules for each scenario can be found on the Terms and Conditions page.
In an accumulator bet, multiple selections are combined together. The odds of each selection are multiplied together, resulting in much higher total odds and a significantly larger potential payout. However, if any single selection is wrong, the entire bet is lost. For example — if you back Bangladesh to win in a Bangladesh vs India match and add the results of two other matches, the product of all three odds determines your potential reward.
Decimal odds are the easiest to read. Simply multiply your stake by the odds to get your total return (including your original stake). For example, a ৳100 bet at odds of 2.50 returns ৳250 — meaning a net profit of ৳150. If odds drop below 1.00 your stake is not returned, so any odds above 1.00 means a profit if you win.
Member Account
Usernames must generally be between 6 and 20 characters and can only use English letters, numbers, and underscores (_) — spaces and special characters are not accepted. For passwords, using at least 8 characters, one uppercase letter, one number, and one special character (such as @, #, !) gives your account the best security. Avoid common or simple passwords.
To update personal information, log in and go to the Account Settings section. There you will find the option to change your phone number or email. For security, you may need your current password and a verification code to confirm the change. If you have any trouble, contact the support team via live chat.
Click the "Forgot Password" link on the login page and enter your registered phone number or email. A verification code will be sent to the number or email used during registration. Once you enter the code correctly, you will be able to set a new password. If you cannot remember your details, email us directly at [email protected].
Generally no. ck67 supports login from any device via a browser. The first time you log in from a new device, a verification code may be requested for extra security. The code will be sent to your registered number or email. Once you enter the code correctly, login will complete normally.
Mobile Usage
Yes, ck67 works smoothly on both Android and iOS using modern browsers (Chrome, Firefox, Safari). Feature phones may have limited functionality. The site is built with a mobile-first design, so navigation and gameplay remain smooth even on smaller screens. There is no need to install a separate app.
Open ck67.lat in Android Chrome, then select "Add to Home screen" from the browser menu (three dots). On iPhone Safari, press the "Share" button and select "Add to Home Screen." After that, the ck67 icon will appear on your home screen and the site will open with a single tap — just like an app.
Yes. ck67's games are optimized for mobile browsers. Slots, fishing games, and live casino tables — everything can be played comfortably on a phone. For the best experience, using a stable internet connection (4G or Wi-Fi) and an updated browser is recommended.
The effect of a disconnection depends on the type of game. In slots, each spin is generally processed independently — the result can be seen once the connection is restored. In live games, if the connection drops, the round is completed on the server and the result is recorded in your account. If you notice any discrepancy, check your account history or contact support.
First, clear your browser's cache and cookies and refresh the page. Check whether your internet connection is stable. Try closing other apps to reduce background data usage. Having the latest version of Chrome or Firefox installed speeds up game loading. If the problem continues, let us know via live chat.
Deposit Questions
ck67 does not charge any deposit fee. However, your payment provider — such as bKash, Nagad, or your bank — may charge a service fee. Checking your mobile banking app or bank's fee structure before depositing will help you avoid unexpected deductions. The minimum deposit amount is ৳300.
After logging in, go to the Cashier or Deposit section and select bKash as the payment method. Enter the desired amount (minimum ৳300) and follow the instructions shown. Complete the payment using your bKash app or by dialing *247#. Once the transaction is complete, the balance will be added to your account.
ck67 currently accepts deposits via five methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfer, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank can be used. The minimum deposit amount is ৳300 for all methods.
In most cases, mobile banking payments are credited within a few minutes. Bank transfers may take a little longer. If your account has not been credited after 15–20 minutes, contact live chat with a screenshot or reference number of the transaction. The support team will resolve the matter promptly.
Yes, it is almost the same. Select Nagad from the Cashier and enter the amount. Then complete the payment using the Nagad app or the *167# code. The minimum deposit amount must be ৳300. If it is your first time making a payment with Nagad, the PIN and transaction confirmation steps may take a little extra time — that is normal.
The minimum deposit amount is ৳300 for all methods. The maximum limit may vary depending on the payment method and your account level. For detailed information on the maximum limit, ask via live chat — the support team can check your account details and give you the correct answer.
Still have questions?
Our support team is ready to help in both English and Bengali, seven days a week, 24 hours a day. Chat with us directly via live chat or send an email.
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